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On this page

  • Eligibility
  • Your account
  • Acceptable use
  • Intellectual property
  • Fees and payment
  • Service availability
  • Limitation of liability
  • Termination
  • Changes to these Terms
  • Contact

Terms of Service

Last updated 07/01/2026

The terms and conditions for using AutoConverse products and services.

These Terms of Service ("Terms") govern your use of the AutoConverse website and conversational AI services (the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

On this page

  • Eligibility
  • Your account
  • Acceptable use
  • Intellectual property
  • Fees and payment
  • Service availability
  • Limitation of liability
  • Termination
  • Changes to these Terms
  • Contact

Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using the Services on behalf of a company, you represent that you have authority to bind that company.

Your account

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect any unauthorised use.

Acceptable use

You agree not to misuse the Services or help anyone else do so. Specifically, you will not:

  • Use the Services for any unlawful purpose or in violation of any law
  • Attempt to access, disrupt, or compromise the Services' security
  • Use the Services to send spam, malware, or harmful content
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use the Services to infringe the rights of any third party

Intellectual property

The Services, including all content, software, and trademarks, are owned by AutoConverse or its licensors. You retain ownership of content you submit through the AI assistant. We grant you a limited, non-exclusive, non-transferable licence to use the Services for your business purposes.

Fees and payment

Some Services may require payment of fees. If so, you agree to pay all applicable fees as described at the time of purchase. Fees are non-refundable except as required by law or as explicitly stated in a separate agreement.

Service availability

We strive to maintain high availability but do not guarantee that the Services will be uninterrupted or error-free. We may modify, suspend, or discontinue the Services at any time without notice. We are not liable for any downtime or data loss.

Limitation of liability

To the maximum extent permitted by law, AutoConverse shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability shall not exceed the amount you paid for the Services in the twelve months preceding the claim.

Termination

You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms or if we reasonably believe you have done so. Upon termination, all licences granted to you will cease immediately.

Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Continued use of the Services after changes constitutes acceptance of the new Terms.

Contact

Questions about these Terms? Contact us at [email protected] or by post at: AutoConverse, 1 Cedar Barn, Hatton Technology Park, Warwick, CV35 8XB, United Kingdom.

Managed conversational AI for automotive dealers.

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Registered in England & Wales. Company Number. 14298469.

1 Cedar Barn, Hatton Technology Park, Warwick, CV35 8XB
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