Chat that belongs to your dealership
For retailers and groups who expect anything customer-facing on their site to carry their brand properly.
Your brand, from the button to the conversation
Logo, colours, avatar, wording and typography applied across the whole experience.
We apply your identity throughout: the button your customers tap, your logo in the chat window, the avatar that represents you, and your colours across the surfaces your customers actually look at.
Your wording is yours too. The welcome heading and message, what the message box invites people to type, and any wording you need shown alongside the conversation. Your users get an experience that reads as part of your dealership's website.
Where your brand needs something the standard controls do not reach, we take it further with bespoke styling.
The chat button, exactly where you want it
Position, style, wording and behaviour, set for desktop and for mobile separately.
The button is the first thing your customers see, and it needs to work with your site rather than fight it. We set how it looks, where it sits and how it behaves, and we treat mobile as its own decision rather than a shrunken version of desktop.
Different pages, different welcome
Your service pages, stock pages and campaign pages can each open the conversation differently.
A customer on a service page has a different reason for being there than someone on a used vehicle listing, and the conversation can open accordingly.
We set the welcome wording and the suggested questions per section of your site, so the opening screen matches what your customer came for. On a campaign page it can speak to the campaign.
The button itself can be presented differently by section too, or held back on pages where you would rather it did not appear.
Suggestions that start the right conversations
A few prompts on the opening screen, chosen for that part of your site.
Most customers do not know what to ask a chat window. A few suggestions solve that, and they set expectations about what it can do.
We choose them with you, per section of your site, so a service page offers service questions and a stock page offers stock questions. It is the simplest way to move your customers from curiosity to a useful conversation.
It stays your brand, whatever your site does
The chat cannot be disturbed by your site's styling, and it cannot disturb your site.
The chat is kept separate from your website's own styling in both directions. Your site cannot accidentally restyle it after a template change, and it cannot affect anything on your pages.
That separation matters most when your site changes. A redesign, a new template or a supplier release will not leave your chat looking broken, and your team does not need to think about it.
It also loads without a flash of the wrong branding. Your customers see your identity from the first frame.
We do the work, on every site
Fully done for you, from your brand assets to every change after launch.
Send us your logo, colours and brand guidelines and we build it. Across a group, we do it per site, so each business carries its own franchise identity rather than a shared compromise.
Changes are ours too. A rebrand, a new campaign, a different welcome on a section of the site, a franchise added. Tell us what you need and we handle it. There is nothing for your team or your web supplier to build or maintain.