Every conversation your AI Agent has gives you a clearer view of what customers want from your website and business.
AutoConverse captures the questions being asked, the enquiries raised, and the routes visitors take from first search to final step. That stream of information can enable you to improve their experience.
Most dealerships have limited visibility of what happens between a visitor landing on the website and an enquiry arriving. AutoConverse helps fill that gap.
You can see what customers are asking, where they need help, and which conversations are turning into meaningful actions. Used well, that insight can help you improve website content, sharpen offers and give your teams better context for follow-up.
The topics, vehicles and services customers ask about most
The questions that lead to enquiries
Where conversations become qualified leads
Gaps in your website content or customer information
Common concerns or points of confusion
AutoConverse keeps a complete, reviewable record of every conversation.
When a lead is generated, your team can see what prompted it and how the conversation developed. The Agent can also feed key interactions into your own website analytics, so chat-driven activity sits alongside the rest of your reporting.
This gives sales teams better context, helps managers spot patterns, and makes it easier to understand which website conversations are driving results.
Reporting in AutoConverse is tied directly to how the Agent is used across your website. As with the rest of the platform, it is set up and managed for you.
There are no dashboards to build and no data engineering project for your team to take on. AutoConverse is built specifically for UK automotive retail and is already trusted by major groups to handle conversations at scale.
Book a demo to see the kind of customer insight AutoConverse would give your group, and how it helps turn website conversations into better commercial outcomes.
Answer customer questions using content from your own website. Give grounded, source-linked answers based on your dealership’s real information, without relying on generic AI guesswork.
Explore the featureConnect the Agent to the systems and services behind your business. Bring live information into the conversation, giving customers more useful answers without sending them elsewhere.
Explore the featureControl the exact answers your Agent gives for important topics. Use approved wording for recalls, finance offers and key customer guidance, while keeping the rest of the conversation natural.
Explore the featureA few words from the dealership teams already using AutoConverse.
AutoConverse has completely transformed our live chat - it works so smoothly now, and it’s made a huge difference in achieving our goal of finding a live chat that genuinely helps customers on our site. Not only this, but the number of leads produced have also increased exponentially.
George Barker
TMS Motor Group
They make the entire process effortless and enjoyable. From initial setup through rollout and ongoing communication, everything has been seamless.
Leigh Manktelow
Birchwood
I work for a large multi-franchise group, and AutoConverse has been a huge help in managing enquiries across various brands, locations, and departments. It gathers all the information each department needs so they can follow up quickly, and we’ve seen a clear increase in online leads.
Amy Roberts
Platinum Motor Group
AutoConverse is a great tool for our automotive business. As a multi-franchise site it helps us stay connected to customers across all brands and locations, especially out of hours. It’s been a huge help and we really appreciate the recommendation.
Jolene Farrell
Pat Kirk
We're really pleased to have AutoConverse working alongside us. Operating like an extension to our sales team, our 24/7 virtual assistant works really well and seamlessly integrates with our existing website. No problem in recommending the team at AutoConverse.
Grant McLean
A M PHILLIP TRUCKTECH LTD
Kearys Motor Group moved from a human-based chat provider in 2024 to AutoConverse’s AI-based chat solution and saw a marked increase in leads per conversation and a much-improved customer experience.
Karl Connolly
Kearys Motor Group
See how the platform fits your team, your processes, and the customer conversations you handle every day.
