Advanced Content Search

Advanced Content Search

Answers grounded in your own website

Your website already holds a huge amount of useful information: stock, offers, finance details, opening hours, service information, brand pages and policies.

The problem is that customers often struggle to find it.

AutoConverse uses advanced content search to read your website and answer customer questions accurately and instantly. Every answer is grounded in your own content, so what the customer reads reflects your website and your business.

This is not a generic AI guessing from the open internet.

Built to give customers the right answer

In automotive retail, a wrong answer about price, availability or finance can create real problems. AutoConverse is built to avoid that.

Answers are drawn from your website content, not general knowledge or assumptions. When the Agent uses a piece of content, it can show the customer a clickable link to the source, so they can continue reading on your site.

If the information genuinely is not there, the Agent says so and points the customer in the right direction rather than inventing an answer.

What the Agent can use

  • Stock and vehicle detail pages

  • Offers and finance information

  • Opening hours and location pages

  • Servicing, MOT and aftersales content

  • Brand and franchise pages

  • Policies, FAQs and customer guidance

Built for real customer questions

Customers rarely ask tidy questions. They compare models, change their mind mid-message, or refine what they want as they go.

AutoConverse turns these real customer questions into precise searches behind the scenes. When a customer compares vehicles, it searches for each one properly rather than blending them together, then presents the answer clearly so the differences are easy to understand.

If a visitor is looking at a specific vehicle or offer page and asks about “this one”, the Agent reads that exact page and answers in context. There is no need for the customer to copy details or explain what they are looking at.

Managed and kept up to date

There is nothing for your team to configure. We index your website content and keep it up to date for you.

As your site changes, your Agent stays aligned. AutoConverse is built specifically for UK automotive retail and is already trusted by major groups to handle conversations at scale.

Related features

What people say about us

A few words from the dealership teams already using AutoConverse.

AutoConverse has completely transformed our live chat - it works so smoothly now, and it’s made a huge difference in achieving our goal of finding a live chat that genuinely helps customers on our site. Not only this, but the number of leads produced have also increased exponentially.

GB

George Barker

TMS Motor Group

They make the entire process effortless and enjoyable. From initial setup through rollout and ongoing communication, everything has been seamless.

LM

Leigh Manktelow

Birchwood

I work for a large multi-franchise group, and AutoConverse has been a huge help in managing enquiries across various brands, locations, and departments. It gathers all the information each department needs so they can follow up quickly, and we’ve seen a clear increase in online leads.

AR

Amy Roberts

Platinum Motor Group

AutoConverse is a great tool for our automotive business. As a multi-franchise site it helps us stay connected to customers across all brands and locations, especially out of hours. It’s been a huge help and we really appreciate the recommendation.

JF

Jolene Farrell

Pat Kirk

We're really pleased to have AutoConverse working alongside us. Operating like an extension to our sales team, our 24/7 virtual assistant works really well and seamlessly integrates with our existing website. No problem in recommending the team at AutoConverse.

GM

Grant McLean

A M PHILLIP TRUCKTECH LTD

Kearys Motor Group moved from a human-based chat provider in 2024 to AutoConverse’s AI-based chat solution and saw a marked increase in leads per conversation and a much-improved customer experience.

Kearys Motor Group logo

Karl Connolly

Kearys Motor Group

Bring AutoConverse into your dealership workflow

See how the platform fits your team, your processes, and the customer conversations you handle every day.

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Call us

Speak to us directly about AutoConverse.

+44 784 223 7921