On-Brand Customisation

On-Brand Customisation

An AI agent for your brand

The AutoConverse Agent is not a generic widget bolted onto the corner of your site, to your customers, it feels like a natural part of your online experience.

Customers trust experiences that feel consistent. If a chat tool clashes with your site, appears in the wrong place, or feels disconnected, it can undermine confidence.

Built around your brand

AutoConverse is configured to fit the way your site is built.

The Agent’s appearance can be tailored to your brand, and its behaviour can vary across different sections of your website. For groups with multiple brands, franchises or microsites, the experience can adapt to each one.

It can also be set to appear only where you want it.

Customisation options

  • Styling, colours and brand presentation

  • Where the Agent appears

  • Where the Agent should not appear

  • Behaviour across brands, franchises or microsites

  • Visibility based on opening hours

  • Prominence during evenings, weekends or closed periods

Right place, right time

The Agent can support your team during the day and take a more prominent role when your showroom is closed.

Customers can still get answers, continue their journey and submit enquiries outside normal opening hours, rather than leaving your site and coming back later.

The experience stays tidy and professional, with no surprises in places it does not belong.

Managed for you

You do not need designers or developers to manage this.

We set up the styling, placement and visibility rules to match your brand and your sites. As your business changes, we continue to adjust the experience for you.

AutoConverse is a fully managed platform built specifically for UK automotive retail, and is already trusted by major groups across the sector.

See it styled for your brand

Book a demo to see how AutoConverse would look and behave on your own website, fully in keeping with your brand.

Related features

What people say about us

A few words from the dealership teams already using AutoConverse.

AutoConverse has completely transformed our live chat - it works so smoothly now, and it’s made a huge difference in achieving our goal of finding a live chat that genuinely helps customers on our site. Not only this, but the number of leads produced have also increased exponentially.

GB

George Barker

TMS Motor Group

They make the entire process effortless and enjoyable. From initial setup through rollout and ongoing communication, everything has been seamless.

LM

Leigh Manktelow

Birchwood

I work for a large multi-franchise group, and AutoConverse has been a huge help in managing enquiries across various brands, locations, and departments. It gathers all the information each department needs so they can follow up quickly, and we’ve seen a clear increase in online leads.

AR

Amy Roberts

Platinum Motor Group

AutoConverse is a great tool for our automotive business. As a multi-franchise site it helps us stay connected to customers across all brands and locations, especially out of hours. It’s been a huge help and we really appreciate the recommendation.

JF

Jolene Farrell

Pat Kirk

We're really pleased to have AutoConverse working alongside us. Operating like an extension to our sales team, our 24/7 virtual assistant works really well and seamlessly integrates with our existing website. No problem in recommending the team at AutoConverse.

GM

Grant McLean

A M PHILLIP TRUCKTECH LTD

Kearys Motor Group moved from a human-based chat provider in 2024 to AutoConverse’s AI-based chat solution and saw a marked increase in leads per conversation and a much-improved customer experience.

Kearys Motor Group logo

Karl Connolly

Kearys Motor Group

Bring AutoConverse into your dealership workflow

See how the platform fits your team, your processes, and the customer conversations you handle every day.

Book a demo

Call us

Speak to us directly about AutoConverse.

+44 784 223 7921