AutoConverse - Automotive

What our customers say

"Recognising the transformative potential of Artificial Intelligence, Glyn Hopkin made a strategic decision to incorporate AI technologies into our operations. AutoConverse have been instrumental in this delivery, extremely efficient with our custom requirements and since implementing we have experienced a substantial surge in qualified leads, allowing us to generate more sales across all departments."

James Bowyer

Marketing Director

"The team at AutoConverse are fantastic to work with. Kearys Motor Group moved from a human-based chat provider in 2024 to Autoconverse's AI-based chat solution and saw a marked increase in leads per conversation and a much-improved customer experience. We have rolled out AutoConverse to more locations at Kearys Motor Group and look forward to working with Ross and team in 2026 who are continually improving the product."

Karl Connolly

Group Head of Marketing & Digital Strategy

"I've had the pleasure of working with the AutoConverse team both in my current dealer group and previously as Group Marketing Manager at Harwoods. They make the entire process effortless and enjoyable. From initial setup through to go-live, their communication is outstanding. The results speak for themselves, with strong lead activity that delivers for us. Whenever changes are needed, they respond quickly and implement solutions without delay."

Leigh Manktelow

Group Marketing Manager

"Since switching to AutoConverse, we have not only experienced a reduction in costs but also seen an impressive increase in leads. Initially, we had some concerns about transitioning from a human-managed solution to AI, but the benefits to both our business and our customers quickly became evident. Keep up the great work."

Robert Dunne

Marketing & Customer Retention Manager

What is AutoConverse?

AI chat built for dealerships, powered by your content

Meet AutoConverse, the most advanced AI agent for the automotive industry. Using the latest large language models, we automatically respond to customer questions with accurate answers based solely on your content - 24 hours a day, 7 days a week.

50%

of all customer conversations generate a qualified lead

1,000+

independent and franchise dealerships live across the UK

24/7

availability delivering accurate answers around the clock

more leads than human live chat

100%

increase in leads with massive financial savings

<10 min

to go live - just a simple code snippet on your website

How it works

From sign-up to leads in three steps

We set everything up

Our team ingests your website content as well as custom data and generates your AI's knowledge base. We configure your dealership locations, data collectors, connect your CRM, and provide a simple code snippet for your site. We work directly with all UK providers so you don't need to do a thing.

Customers get instant help

AutoConverse handles real enquiries around the clock - from stock availability, finance options and part-exchange valuations to service bookings, MOT queries, recalls and more. It collects customer details, answers questions using your own content, and guides visitors towards the right outcome.

Qualified leads to CRM

Every enquiry is categorised - sales, finance, service, parts, valuations, callbacks and more - and routed directly into your CRM with full conversation context. Your team gets complete qualified bookings and actionable leads ready to convert, not raw chat transcripts.

Automotive specialists

Decades of experience with tailored solutions for the automotive sector. We understand the opportunities and challenges dealerships face every day.

Based in the UK

Headquartered in the UK and trusted by dealerships nationwide, we also work with retailers internationally. Local expertise, global reach, and a team that responds to your needs fast.

Fanatical support

We respond to support tickets in minutes, not days. Our team is committed to your success and always just a call or message away.

We own our technology

Everything is built in-house. Customer feedback drives our roadmap, and new capabilities ship in days - not quarters.

AI experts

Advanced AI and machine learning technology, constantly pushing the boundaries of what's possible in automotive conversational AI.

Trusted data sources

DVLA, FCA, UKVD, CAP and many more. We enrich your AI with authoritative, high-fidelity content you can rely on.

Powerful reporting

Gain unparalleled insights into customer behaviour with transcript analysis and get alerted to content gaps on your website instantly.

CRM integration

Seamless integration with Salesforce, Dealerweb, Pinewood, Keyloop, and more - or a custom integration built to your needs.

Frequently asked questions

What is it?

AutoConverse is an AI based replacement for human led live chat. It runs on dealership websites and answers questions using approved data sources. It also helps users interact with dealership services, like service booking, test drive bookings, parts quotes and hundreds of other lead types. It operates 24/7 365 days per year and it is constantly getting smarter as it receives more data.

Does the system run 24/7?

As your chat bot is powered by AI, its available 24/7 to your customers. Live chat manned by contact centres or dealership teams often aren't available when your customers want to engage. In fact, almost 60% of all the chats that come through AutoConverse happen out of hours. Your bot is ready and waiting for each one.

Can it be tailored to my business?

The information your bot gives customers is entirely decided by you. You can set the tone and the level of detail. Many of our clients come to us from chat providers who have created customer service issues for them, by managing chats badly and giving out incorrect information. Now, with AutoConverse, their customers are having a great experience on their website and feel trust in their brand.

Do the leads convert to sales?

Our clients tell us that they get better qualified leads from AutoConverse compared to their old provider. This is because AutoConverse only passes a lead to your team when the customer has intent to convert. Many of our competitors waste sales team's time, by passing them low quality leads, like opening time queries.

Is it easy to set up?

There's no long, drawn-out implementation process for your team. Your bot can be added to your site in less than a minute! We use simple code that can be easily added to your website quickly.

Where are you based?

Unlike other AI chat providers, AutoConverse is a UK company, with our tech built and supported by our UK based industry experts. We've all worked in senior roles in the Automotive industry, so you are in safe hands as we understand first hand the challenges our customers face.

What kind of reporting do you offer?

We don't gatekeep your results from AutoConverse. You always have access to all your chat history, so you can see for yourself the types of questions your customers are asking. This can help your marketing teams understand what's important to your customers and highlight any knowledge gaps on your website.

The smartest AI chat platform for dealership websites

Trusted by 1,000+ dealerships